
To resolve issues on social networks, this article shows how to access the support services of the main platforms — TikTok, Instagram, Facebook, LinkedIn, X Instagram offers a help center and a form for complex problems. TikTok provides a help center via the app and an online form. LinkedIn redirects users to help pages, and offers messaging for premium users. Facebook uses Meta AI for support and offers an interface for security issues.
Instagram offers a detailed Help Center to fix account, privacy, and security problems, or to report abusive or fraudulent content.
You can access it directly in the app:
If your issue isn’t resolved, such as harassment, defamation, or account recovery, Instagram provides a dedicated form available here. Once submitted, you’ll be redirected to the appropriate support channel and receive an email confirmation with a case number.
TikTok provides a comprehensive Help Center to solve common issues around account setup, login, and monetization.
You can also access support via the TikTok app:
Within this space, you’ll find documentation on:
TikTok also has an AI-powered chatbot to provide instant automated support.
If you can’t log in, TikTok offers an online contact form available here.
There, you can describe the issue, attach images, and include your email for a response.
LinkedIn offers a Customer Support page for problems related to:
You can also reach it in the mobile app:
Most inquiries are redirected to detailed help pages.
Only specific topics such as refunds or subscription cancellations have dedicated forms.
Premium members may access live chat by clicking Chat with Assistant from the customer service homepage — chat is currently available in English only.
Facebook’s Help Center rivals Instagram’s in depth and coverage.
It also provides an AI-powered assistant, Meta AI, to help with account configuration, bug reports, or technical questions.
To access it:
For security issues (e.g., hacked accounts, impersonation), Facebook offers a dedicated page: Facebook Hacked.
It guides you through verification and recovery steps.
Facebook recommends using a previously trusted device to make the process easier.
X (Twitter) does not offer a live support team or chatbot but maintains a detailed Help Center.
Topics include:
For specific issues like:
X provides specialized forms that redirect you to the appropriate assistance resources.